CallVU’s Conversational IVR First to Combine Voice Assistance Technology with Visual Customer Experience

▤ Summary

Boston, MA, February 22, 2018 --( CallVU’s Conversational IVR includes a number of cutting-edge features: · It comes with out-of-the-box processes for retail banks, credit card issuers, insurance companies, and telecom providers.· It makes the service experience caller driven – meaning they get to the information they desire through simple voice direction, without dependency on complicated routing logic.“Not only does Conversational IVR make the lives of customer service reps easier and more productive, saving companies huge amounts of time and money, we’ve also made the customer experience smoother.” “With so many people accustomed to engaging with virtual assistants such as Amazon’s Alexa and Apple’s Siri, for example, we believe they will appreciate having access to technology they already rely on to do things on their phones or around their homes every day,” continued Faran.CallVU’s Conversational IVR will demo from Hall 5, stand number 5D81, at this year’s Mobile World Congress (https://www.mobileworldcongress.com), which takes place February 26 – March 1 in Barcelona, Spain.“Not only does Conversational IVR make the lives of customer service reps easier and more productive, saving companies huge amounts of time and money, we’ve also made the customer experience smoother.”“With so many people accustomed to engaging with virtual assistants such as Amazon’s Alexa and Apple’s Siri, for example, we believe they will appreciate having access to technology they already rely on to do things on their phones or around their homes every day,” continued Faran.CallVU’s Conversational IVR will demo from Hall 5, stand number 5D81, at this year’s Mobile World Congress (https://www.mobileworldcongress.com), which takes place February 26 – March 1 in Barcelona, Spain.About CallVUCallVU offers an innovative Digital Engagement Platform that blends rich digital and interactive media with the voice channel to drive simple interactions to self-service and enhance meaningful communications to a branch-like experience.

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Callvu

$1M to $5M