Leveraging Social Media for Marketing and Customer Experience: Topic of MCorp Presentation at NACS 2012
Summary
Coinciding with Facebook’s targeted IPO date, Mr. Diamond’s talk will focus on the increasingly critical role social media – including Facebook, Twitter, LinkedIn and others –plays at every step of the relationship lifecycle as customers discover, evaluate, engage with and choose products and services.The NACS Annual Convention runs from May 16th through the 17th, and offers an opportunity for consumer show professionals throughout North America to learn the latest marketing strategies and best practices to help them manage and grow their businesses.MCorp helps companies define customer experience strategy, design implementation roadmaps, and take the guesswork out of decision making with proven, accurate and actionable data.Coinciding with Facebook’s targeted IPO date, Mr. Diamond’s talk will focus on the increasingly critical role social media – including Facebook, Twitter, LinkedIn and others –plays at every step of the relationship lifecycle as customers discover, evaluate, engage with and choose products and services.Mr.MCorp helps companies define customer experience strategy, design implementation roadmaps, and take the guesswork out of decision making with proven, accurate and actionable data.