Branch Banking Security Alert
Summary
While sitting in the waiting area or standing in line for the counter, they observed the amount of information they were able to overhear from the tellers or customer service representatives.He also states that, “According to the Federal Trade Commission, an identity is stolen every 3.2 seconds, leading to over 27,000 identities per day.”CCSG, Inc. is a woman owned and operated communications company located in Jacksonville, Florida that specializes in the design and installation of Voice Arrest™, a new digital technology that protects sensitive conversations from being overheard by others.Herron states, “As a concerned consumer and growing business, we felt it was our duty to investigate this situation further, by conducting our own local survey of banking branch offices located here in Jacksonville, Florida and some of the surrounding areas.”The survey included major name banks, such as Amsouth, Bank of America, Compass, SunTrust, and Wachovia along with some smaller branches that included Crown Bank, Everbank, Ironstone, Mercantile and First Guaranty.The survey consisted of 100 different branches with a 15 to 30 minute visit inside each branch office.“I’m sure we could have had many more if we had increased our time limit or revisited the same branches again,” he also adds.“Overall, we established that all banks, in every state, big or small, have a huge problem in this area, and need to know about it.Since verbal communication is one of the hardest to control, we feel this is not a simple training issue,” Herron reveals.One branch manager during this survey admits, “We have been aware of this problem for years, but what can we do”?“The Voice Arrest™ system may not solve every situation, but would be the best defense for this one,” Herron concludes.For more information about the Voice Arrest™ oral masking system, or information included in our survey, please feel free to visit our website at www.ccsgweb.com or contact Mr. Herron.Kirk Herron, Vice PresidentCCSG, Inc.(904) 626-9854kherron@ccsgweb.com### Contact Information CCSG, Inc. Kirk Herron 904-626-9854 www.ccsgweb.com Click here to view the list of recent Press Releases from CCSG, Inc. Promote Your Business Press Release Pricing Email this page to a friend