Purolator International Reports 97% Overall Customer Service Rating
Summary
Purolator International specializes in the air and surface forwarding of Express, Freight and Parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America.Purolator’s NPS score of 57 puts them in the “excellent” category and in close proximity to companies ranked as the most efficient growth engines, including Amazon, Netflix, or Southwest Airlines.“I am extremely proud of the results of our customer satisfaction survey, and I’d like to thank each of our employees for their part in this success,” said John Costanzo, President, Purolator International.In addition to the high speed and fast delivery of Purolator’s Courier services, Purolator International recognized the need for reliable and more economical shipping to Canadian consumers and expanded its ecommerce solution by introducing PuroPost® and PuroPost Plus with guaranteed 2-5 day delivery to all residential addresses in Canada – right from their everyday postal carrier.After ecommerce, Purolator International also leveraged its years of expertise as a freight forwarder to introduce Expedited Forwarding (EXF) services.Purolator International specializes in the air and surface forwarding of Express, Freight and Parcel shipments, customs brokerage, and fulfillment and delivery services to, from and within North America.Purolator International has received numerous industry awards for its superior service and innovative solutions, including “100 Great Supply Chain Projects” by Supply & Demand Chain Executive magazine, “Top 100 Great Supply Chain Partners” by Supply Chain Brain magazine, “Top 100 3PL Providers” by Inbound Logistics, and Logistics Management’s “Quest for Quality Award.” In addition to facilities throughout New York, Purolator International has locations in key U.S. markets including Atlanta, Baltimore, Boston, Buffalo, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Denver, Dallas-Fort Worth, Detroit, Nashville, Newark, Houston, Indianapolis, New York, Los Angeles, Kansas City, Memphis, Miami, Milwaukee, Minneapolis, Philadelphia, Phoenix, Pittsburgh, Raleigh-Durham, San Diego, Seattle, San Francisco, Salt Lake City, and St. Louis.For more information about Purolator International, visit www.purolatorinternational.com Contact Information Epoch 5 Public Relations Jackie Savage 631.427.1713 www.purolatorinternational.com Click here to view the list of recent Press Releases from Purolator International Promote Your Business Press Release Pricing Email this page to a friend