PhaseWare Hosts Users Summit 2010
Summary
With the presentations from Kristin Robertson and Shama Kabani, they came away with a wealth of information for improving their customer service and support operations.PhaseWare enables companies to better manage their business processes, reduce operational expenses, and significantly increase the effectiveness and quality of customer service.Her presentation highlighted current best practices in customer support center management.Shama Kabani is author of The Zen of Social Marketing.With the presentations from Kristin Robertson and Shama Kabani, they came away with a wealth of information for improving their customer service and support operations.About PhaseWare, Inc.:PhaseWare, Inc. , founded in 2005, is a leading provider of Customer Service and Support software applications optimized for the Small and Medium Business (SMB) to deliver robust and financially viable solutions.PhaseWare enables companies to better manage their business processes, reduce operational expenses, and significantly increase the effectiveness and quality of customer service.
Classifications
AskAI Classifications
LabelsLinked Companies
