First Microsoft Price Increases in a Decade Will Affect Customers, Says UpperEdge
Summary
UpperEdge, an independent third-party advisory company that empowers enterprises to get the most value from their IT supplier relationships analyzes how Microsoft’s newly announced pricing increases will impact customers. Understanding these price increases and why Microsoft is adding them will be critical to negotiation strategies moving forward. If the underlying list price goes up across key products like Office 365 and the all-in cloud bundle Microsoft 365, that’s a fast way to increase the ARPU tied to their entire base of customers using these products,” said Adam Mansfield, Microsoft Practice Leader at UpperEdge. Carefully assess current utilization of products as well as the actual value received to date. With the right tools, market intelligence and approach, it is possible to secure highly competitive commercial terms while also laying the foundation for transforming your relationship from tactical to strategic.