OTRS

Overview

🌐 Website: otrs.com

💲 Revenue: $10M to $25M

📍 Address: Germany

👥 Employees: 250

🗓️ Established: 2003

📅 Published: December 20, 2014

✏️ Last updated: August 13, 2022

AskAI Summary of OTRS

Generated using ISVWorld's AskAI proprietary software industry model.

📝 AskAI Recap: OTRS is a provider of flexible and customizable software solutions for customer service, IT service management (ITSM), security incident management, and business process management. They develop and sell product software with features including ticketing systems, workflow automation, and security orchestration.

💬 Inclusion Rationale: The page content details OTRS develops and markets product software solutions that include standalone and customizable software and SaaS offerings for various service management needs. Their offerings clearly classify them as an ISV involved in software product development and sales, not solely custom software services or hardware sales.

🏷️ AskAI Classifications:
Customer Service Software ITSM Software Help Desk Software

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Classifications

core
Customer Service & Support
applications
Business Planning / Continuity
industries
Aerospace
ecosystem
Microsoft

Company Tags

it & management tools | general, saas | human resources

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Scores

ISVWorld Rank
71740
↟ 2471 in past month
ISVWorld Score
50.52
↟ 49.52 in past month

Company Performance Metrics

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Website

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HQ Location

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X Feed

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