Overview
🌐 Website: otrs.com
💲 Revenue: $10M to $25M
📍 Address: Germany
👥 Employees: 84
🗓️ Established: 2003
📅 Published: December 20, 2014
✏️ Last updated: August 13, 2022
OTRS
AskAI Summary of OTRS
Generated using ISVWorld's AskAI proprietary software industry model.
📝 AskAI Recap: OTRS develops and sells service management software for customer service, ITSM, ISMS, cyber defense, and related operational workflows.
💬 Inclusion Rationale: OTRS is an ISV because it offers its own reusable software products, including the OTRS Platform/service desk platform and packaged solution scenarios for ITSM, customer service, HR, office management, and cyber defense, all described as software customers use for their own operations.
🏷️ AskAI Classifications:
SaaS
ITSM Software
Enterprise Service Management
Help Desk Software
Cybersecurity Software
Contacts
Classifications
sectors
No sectors detected
functions
Developer and IT Infrastructure
IT Service Management (ITSM)
ITSM Software
Security
General Security Software
Cybersecurity Software
Unallocated
SaaS
Enterprise Service Management
Help Desk Software
Ecosystems
11 of 13 apply
✓ Cloud
✓ Open Source
✓ Mobile
✓ iOS
✓ API - Webservices
✓ Payments
✓ Microsoft
✓ SAP
✓ Oracle
✓ Android
✓ Virtual Reality
IoT
Microservices