Overview
🌐 Website: liveagent.com
💲 Revenue:
📍 Address: Slovakia
👥 Employees:
🗓️ Established: 2006
📅 Published: February 1, 2021
✏️ Last updated: March 30, 2026
LiveAgent
AskAI Summary of LiveAgent
Generated using ISVWorld's AskAI proprietary software industry model.
📝 AskAI Recap: LiveAgent is a comprehensive customer support software product developed and sold by Quality Unit, LLC. It includes help desk ticketing, omnichannel support (live chat, calls, social media), automation, a knowledge base, and analytics features designed to enhance customer service across multiple communication channels.
💬 Inclusion Rationale: LiveAgent develops and sells its own software product which includes customer support and help desk solutions as a SaaS platform. It provides standalone software products like ticketing systems, live chat tools, call center solutions, and knowledge base software as packaged products to customers rather than purely custom software solutions or services. This fits the definition of an ISV.
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