Overview
🌐 Website:
💲 Revenue:
📍 Address:
👥 Employees:
🗓️ Established: 2011
📅 Published: February 1, 2021
✏️ Last updated: March 30, 2026
Groove
AskAI Summary of Groove
Generated using ISVWorld's AskAI proprietary software industry model.
📝 AskAI Recap: Groove develops and sells a productized help desk software platform that offers shared inbox, live chat, knowledge base, reporting, and integrations to help customer support teams manage and streamline customer communications efficiently. It is a SaaS product used by over 12,500 support agents and growing businesses.
💬 Inclusion Rationale: Groove explicitly develops and sells its own help desk software products (including SaaS offerings) as standalone solutions for customer support, which qualifies it as an Independent Software Vendor (ISV). They do not solely provide custom software or services but offer packaged software products for sale.