Overview
🌐 Website:
💲 Revenue:
📍 Address:
👥 Employees:
🗓️ Established: 2011
📅 Published: February 1, 2021
✏️ Last updated: March 29, 2026
Hiver
AskAI Summary of Hiver
Generated using ISVWorld's AskAI proprietary software industry model.
📝 AskAI Recap: Hiver is an AI-powered customer service platform that integrates with email inboxes like Gmail and Outlook to provide a multi-channel help desk, ticketing, workflow automation, AI-assisted query resolution, and collaboration tools for customer support, finance, HR, and IT teams.
💬 Inclusion Rationale: Hiver develops and sells a software product that integrates into email platforms to provide customer service and help desk solutions. It offers features including shared inboxes, workflow automation, AI assistants, ticketing systems, and analytics, all designed as product software to improve team productivity and customer service. It is clearly an Independent Software Vendor (ISV) as it produces, markets, and sells this proprietary software platform rather than only custom software or services.