Overview
🌐 Website: helpdesk.com
💲 Revenue: up to $1M
📍 Address: United States
👥 Employees: 5
🗓️ Established: 2002
📅 Published: February 1, 2021
✏️ Last updated: June 14, 2021
HelpDesk
AskAI Summary of HelpDesk
Generated using ISVWorld's AskAI proprietary software industry model.
📝 AskAI Recap: HelpDesk is a browser-based help desk and ticketing software platform for customer support teams, offering ticket management, automations, AI features, integrations, and an API.
💬 Inclusion Rationale: HelpDesk is an ISV because it offers its own named software product, including a priced SaaS help desk/ticketing platform with feature sets, trials, and public API documentation for external customers. The page also shows product-specific plans and developer/API access, confirming a reusable software asset available to others.
🏷️ AskAI Classifications:
SaaS
Customer Support Software
Help Desk Software
API Platform
Workflow Automation
Contacts
Classifications
sectors
No sectors detected
functions
Sales and Customer Experience
Customer Support
Customer Support Software
Developer and IT Infrastructure
Development Platforms
API Platform
Workflow Orchestration
Workflow Automation
Unallocated
SaaS
Help Desk Software
Ecosystems
6 of 13 apply
✓ Cloud
✓ Open Source
✓ Mobile
✓ iOS
✓ API - Webservices
✓ Android
Payments
Microsoft
SAP
Oracle
IoT
Microservices
Virtual Reality