ISVWorld Vendor Profile - Aircall

Overview

🌐 Website: aircall.io

💲 Revenue: $1M to $5M

📍 Address: United States

👥 Employees: 667

🗓️ Established: 2014

📅 Published: February 1, 2021

✏️ Last updated: March 30, 2026

AskAI Summary of Aircall

Generated using ISVWorld's AskAI proprietary software industry model.

📝 AskAI Recap: Aircall is a cloud-based customer communications platform that provides business phone, call center, SMS, WhatsApp, AI voice agents, and conversation intelligence software with CRM/helpdesk integrations.

💬 Inclusion Rationale: Aircall clearly offers its own reusable software products to external customers, including its customer communications platform, AI Assist, AI Voice Agent, AI Messaging Agents, and WhatsApp in Aircall, with published pricing and API documentation. The page shows these are licensed and used by customers to run their own communications workflows, which makes Aircall an ISV.

🏷️ AskAI Classifications:

SaaS Unified Communications as a Service (UCaaS) Call Center Software Customer Communication Management Conversation Intelligence

Contacts

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Classifications

sectors

Telco and ISP

VOIP and UCaaS Software

Unified Communications as a Service (UCaaS)

functions

Sales and Customer Experience

Call Center Management

Call Center Software

Unallocated

SaaS Customer Communication Management Conversation Intelligence

Ecosystems 10 of 13 apply

✓ Cloud ✓ Open Source ✓ Mobile ✓ iOS ✓ API - Webservices ✓ Payments ✓ Microsoft ✓ SAP ✓ Android ✓ Virtual Reality Oracle IoT Microservices

Company Tags

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Scores

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Company Performance Metrics

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