202217 Mar

Making a travel booking is easy unless you are blind!

Summary

I have my amazing team of live testers, I give them a series of tasks to do on the website and we record the results. Although Mary could patiently allow her screen-reader to read out everything on the page, like anybody else, she just wanted to make her booking as quickly as possible. The booking process began and did not start well... She managed to get as far as getting to the part where she would choose the date of travel. She tabbed to the time that she wanted and clicked on the name of the transport, thinking that would take her to the booking page. Please follow this link to do so: https://calendly.com/cliveloseby/accessibility-audit-free-initial-consu… If you would like to find out more about website accessibility, why not watch my TEDx Talk?

Source: Accessbydesign

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