Drill Down to the 4-50 Rule to Get Results
You don’t have to fix everything, just the one thing out of 25 that causes over half the waste, rework and lost profit. “Hi, I’m Jay Arthur, author of “Lean Six Sigma Demystified” and QI Macros [software]. But within that 20% that Pareto rule still applies, which means that only 4% of what you’re doing is producing over half the mistakes and errors. I call that “Arthur’s 4-50 rule”: 4% of what you’re doing [causes] half the waste and rework. Narrow it down, fix that one thing that’s causing half the mistakes, errors, waste, rework, lost profit, patient harm.
Statistics and Mathematics
General Healthcare software
Call Center Management