202112 Mar

How You Can Use Microsoft 365 Business Voice to Your Advantage, and why it is the best VoIP platform on the market – Design Data

Summary

To make the most of this software, you need to take full advantage of the numerous features. This tool is seamlessly able to take incoming calls and reroute them to the correct queues. The standard parameters many organizations use are language, time zone, or overall availability. When these callers reach the queues, they’ll be presented with a custom greeting while they wait (accompanied by music if necessary). Other notable features include audio conferencing, cloud-based voicemail management (and voicemail transcription), and direct SIP trunk routing.

Source: Designdata

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