202001 Sep

How a Modern Cemetery Solution supports Remote Working

Summary

Their services need to run as efficiently as ever, clientele need to be treated with utmost discretion during the difficult time and grounds and amenities need to be maintained. Greg Pluymers, Systems Manager at Glasnevin Trust, said that “We were already working seamlessly as a result of the Software and when restrictions came in place, we didn’t miss a step” Regarding the need for Social Distancing and Remote Working, Greg explained “our team was used to doing everything online, so it was no surprise how effortlessly we adapted to Remote Working.” On the areas where the software best supported Remote Working, the team at Glasnevin Trust chose: Due to the Software, Glasnevin Trust have all their records on a digital format. These records were accessible online to their team for bookings, funeral directors for finding grave locations and patrons searching for ancestors. This is Glasnevin Trust’s main goal when working with patrons: ensuring that the cremation and burial of loved one is handled with dignity and respect during a difficult grieving process. The Software allows Glasnevin Trust to manage time-slots for cremations, burials and services and has eliminated over bookings which previously would have been awkward and is now dangerous.

Source: Trc-solutions

Classifications

Companies