AI in healthcare: what is really needed to improve care - Digital Agenda

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This article examines how AI can support a more patient-centered healthcare system in Italy. It argues that AI delivers value only when it is integrated into clinical workflows rather than used as a standalone tool. The piece highlights use cases such as mammography support, ambient AI scribes, conversational assistants, and retrieval-augmented generation. It also stresses that governance, transparency, and regulatory alignment are essential for trustworthy healthcare AI. The central message is that AI amplifies the quality of the system it enters, so healthcare organizations must design the experience intentionally.

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