Procede Software Launches Communication Plus to Unify Customer and Team Communication Inside Excede
Summary
Procede Software launched Communication Plus inside its Excede dealer management system. The new module centralizes texting, email, and internal messaging so commercial vehicle dealers can keep customer and team conversations tied to transactions, customer records, and repair orders. It aims to speed approvals, reduce communication gaps, and improve customer responsiveness across service, parts, and operations teams. Procede also says the platform uses Twilio and SendGrid and is available to existing customers through their Customer Success Manager or Procede Help.
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Business Intelligence
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Dealer Management System
Business Intelligence Software
Software as a Service (SaaS)
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Procede Software
$10M to $25M