Medical Groups Using CareCloud’s Patient Experience Management Platform Breeze Average 90% Patient Satisfaction
The platform offers medical groups an alternative to procuring and managing a set of separate technology solutions or dealing with paper and phone-based tasks that keep staff working overtime and make patients frustrated. MY DR NOW , a growing primary care medical group with 110 providers working across 7 brick and mortar locations in the Greater Phoenix area as well as offering extensive mobile services throughout Arizona, exemplifies how practices can benefit from taking a comprehensive approach to patient experience technology. Within the first 16 months on the market, Breeze has saved the typical practice around 380 hours at check-in and increased collection rates on patient financial obligations by 5 to 10 percent. “We love hearing the positive reactions our clients are getting from their patients about being able to do things like upload their medical information or make payments from their phone,” said Sarah Hughes, Director of Product Management. The company’s highly flexible, customizable, and modern platform is enabling CareCloud to rapidly deploy new features to all clients in record time, so they can collect every dollar - from patients or payers.
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