High hopes for digitalization: AI and ePA in the German healthcare system

In the age of digitalization, healthcare is also undergoing drastic changes – from the introduction of artificial intelligence (AI) to electronic patient records (ePA). The consequences are paper-based and error-prone workflows, uncoordinated diagnoses, heterogeneous data islands, and lost time in communication between doctors and nurses. Customized software can help close information gaps and simplify access to healthcare services – while ensuring the highest level of data security. Overall, the Bitkom survey shows that the German population attaches great importance to progress and innovation in healthcare and that there is a solid basis for the introduction and acceptance of new digital solutions. Attention to privacy is essential in this context, to strengthen the trust of patients and medical staff, while at the same time complying with regulatory and legal requirements.