Navigating the New A2P 10DLC Registration Requirement for ’s Two-Way Texting

PetDesk consistently leads in veterinary technology and remains informed about critical trends and regulations that can influence how your clinic interacts with clients. We wanted to update clinics on an important change to PetDesk’s Two-Way Texting service that could impact how you communicate with your clients. This change involves a relatively new regulatory process through The Campaign Registry (TCR) and mobile carriers called A2P 10DLC Registration. Due to new industry requirements, we cannot send text messages until our 10DLC registration process through The Campaign Registry is complete. Our clinic is currently undergoing a transition to enhance our texting service and ensure deliverability through compliance with regulatory requirements.