Birdeye Raises $60M Series C Funding Led by Accel-KKR to Help Local Businesses Grow

PALO ALTO and MENLO PARK, Calif., March 10, 2022 /PRNewswire/ -- Birdeye, the #1 Customer Experience platform for local businesses, announced today it closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Joe Porten, Managing Director of Accel-KKR said, "Birdeye has successfully identified the high value of customer experiences and is delivering a powerful facilitating element for local businesses. We see incredible opportunity within this rapidly evolving space as the importance of peer validation grows in relation to expanded user communities on social networks and other digital channels." Over 80,000 businesses in industries ranging from healthcare, retail, hospitality and automotive, among others, trust Birdeye to help manage the complete customer lifecycle, from acquisition to retention across multiple digital channels. At the heart of Accel-KKRs investment strategy is a commitment to developing strong partnerships with the management teams of its portfolio companies and a focus on creating joint value, leveraging the significant resources available through its network.