Six weeks after buying a new refrigerator, Anand Subbaraj found himself on the phone with customer service to address strange noises coming from the appliance. Today, the company announced $13 million in Series A, led by FUSE, with participation from Sequoia Capital India and existing investors Prime Venture Partners and HubSpot. The company designed its product offerings to connect all of the moving pieces related to booking residential and commercial service work: integrations for things like CRM, payroll and APIs, and features including booking tools so the right technician’s skills are tapped and all of the job information is at the technician’s fingertips so they have everything they need, from the beginning, to perform the service. It achieved 140% net revenue retention, onboarded more than 100 new customers across North America, Asia and Europe and tripled the size of its team to 55 employees. We are seeing players coming in with different things to offer the right tools.” Kellan Carter, general partner at FUSE, also said via a written statement that Zuper was bringing digital technology to a field service industry traditionally slow to adopt it.