Skedulo secures $75M to manage and analyze the deskless workforce

Founded in 2013, San Francisco-based Skedulo enables companies that rely on a mobile workforce — such as field service personnel and home-visit health workers — to schedule, dispatch, and engage with their people on the ground through a “deskless productivity cloud.” Used by major enterprises such as Johnson & Johnson, DHL, and Vivint, Skedulo caters to the estimated 80% of the global workforce — 2.7 billion people — who don’t work from a fixed location in a traditional office setup. The platform includes a centralized hub for scheduling jobs automatically based on preset parameters and real-time availability, along with messaging tools to communicate with individuals wherever they are. For example, it can spot patterns of behavior, such as individuals regularly forgetting to update their timesheet or work order at the end of a day, and proactively remind those workers to take action. Built-in analytics also give companies insights into their mobile workforce, including average distance traveled to a job, cancellations, missed appointment visits, and more. “Deskless productivity is now another critical pillar of operations, and the ability to connect and integrate across this stack is critical.” This means a salesperson using a CRM tool to manage customer interactions, for example, can easily access available times for an on-site visit to install a new solar power system.