UserLeap raises $38M to track buyer experiences

Through a mixture of contextual “microsurveys,” AI-based text evaluation, and more than 75 study templates, UserLeap is made to enable R&D teams recognize their audience, enhance their solution, develop their roadmap, and resolve complicated business enterprise issues. While at Weebly, Glasgow says he realized how hard it was to acquire wealthy buyer insights from a user base speedily adequate to meet the quickly pace of agile solution development. The platform collects insights with SDKs for internet and native iOS and Android apps, with e mail and shareable hyperlink microsurveys triggered by way of action or inaction or manually by way of a dashboard. Our thematic clustering algorithm automates the process of grouping survey responses into actionable themes, a task that can take hours or days of sorting manually in a spreadsheet. And regardless of competitors from SurveyMonkey, KindForm, UserZoom, Airkit, and other people, the corporation — which grew 300% in the initial 5 months of 2021 — claims that its platform has tracked more than 500 million guests, captured more than 600,000 responses, and recorded more than 4 billion events.