Ringover raises $12 million to bring enterprise communications to the cloud

The firm mentioned the funding, which comes from Expedition Growth Capital, will assist it “energy the way forward for enterprise communication.” Founded out of Paris in 2005, Ringover is considered one of a number of corporations aiming to change legacy contact heart and enterprise telephone techniques with a SaaS-based cloud incarnation that provides voice, video, messaging, and SMS communications for groups, in addition to instruments for managing inbound and outbound buyer communications. With the fast embrace of remote work over the past 12 months, corporations of all sizes have transitioned to cloud-based instruments to assist their globally distributed workforce. Additionally, Ringover provides knowledge and analytics that show stats reminiscent of common name period, queue time, and proportion of calls that had been answered (or not), which might help managers work out how effectively people or groups are performing and monitor KPIs. And final month, Ringover rival RingCentral acquired DeepAffects to bolster its conversational AI toolset. The submit Ringover raises $12 million to bring enterprise communications to the cloud appeared first on Venture Beat.