SeamlessMD raises $4 million CAD Series A to meet increased demand for digital patient engagement due to COVID-19

Toronto healthtech startup SeamlessMD, which provides a cloud-based patient engagement app, has raised a $4 million CAD Series A round led by Montreal’s MEDTEQ+, a federally and provincially-funded Quebec non-profit that invests in medical technology. The startup intends to use the funding to reach new customers, growing its library of digital plans across surgery, cancer, and chronic care, and augmenting the platform’s remote patient monitoring system with machine learning-based risk prediction “to more effectively prevent hospital cancellations, ER visits, and readmissions.” “While there were still some skeptics previously, the pandemic has taught the healthcare system that digital care is feasible, practical and convenient for both patients and providers,” said Liu. “This has not only increased patient expectations for digital care as consumers, it has also helped providers and health systems more quickly realize the value of going digital—both to deliver safer care during COVID-19 and also to provide more efficient care.” The startup’s app, which is available on smartphones, tablets, and computers, can either be used as an independent platform or integrated with existing Electronic Health Record (EHR) systems. SeamlessMD allows healthcare providers to guide patients before, during, and after hospitalization, facilitating the delivery of interactive plans, education, and alerts, as well as the collection and analysis of patient-reported outcome data. Earlier this month, the federally-funded Digital Technology Supercluster invested $1.6 million CAD in ReStart, a SeamlessMD-led project that aims to help tackle surgery backlog via a digital solution that allows patients to complete preoperative assessments and screenings remotely, leveraging patient monitoring and machine learning to ensure safer surgery during the pandemic.