DispatchTrack Raises $144M in Growth Funding

In conjunction with the transaction, Vic Parker and Vice President Adam Gassin of Spectrum Equity will join DispatchTrack’s board of directors. Founded in 2010 by Satish Natarajan and Shailu Satish, DispatchTrack provides a comprehensive platform that allows businesses across a wide range of industries (retailers, wholesalers, grocers, restaurants, food and beverage distributors, field service businesses, third-party logistics (3PL) companies and others) to provide the last-mile delivery experiences consumers expect, especially in the era of Amazon. The platform enables end-to-end visibility and real-time coordination across online and physical storefronts, warehouses, drivers and end-customers. It includes solutions such as capacity-aware self-scheduling tools, enterprise-grade route optimization, automated customer communication and appointment confirmation, dynamic ETA tracking links, mobile apps for change of custody and proof-of-delivery, billing and settlement for delivery service providers and merchants, and real-time visibility for merchants across their network of carriers and drivers. They can also orchestrate, track and analyze performance across their networks of delivery providers who can securely feed real-time data into the DispatchTrack mobile application.