CloudTalk Raises $28M in Series B Funding

CloudTalk, a Bratislava, Slovakia-based provider of an AI-powered calling solution, raised $28M in Series B funding. The company intends to use the funds to accelerate growth and enhance the cloud phone system. Led by CEO Martin Malych, CloudTalk provides a VoIP business calling solution used by customer service and sales teams. It automates workflows and provides managers with the built-in analytics they need to optimize performance and increase calling efficiency. With more than 70 features and a wide range of integrations with CRMs and helpdesk tools, CloudTalk collects, centralizes and processes all calling data, allowing users to customize their CX to the exact specifications of their business.