Conversational intelligence startup Jiminny secures €16 million to fuel its international expansion

The round was led by Kennet Partners, a transatlantic growth equity firm Founded in 2016, sales teams use Jiminny’s platform to record and analyse new and existing customer conversations in real-time. Key areas marked for development include solutions to analyse emotion in video, automated scoring of call interactions and real time insights generated from live transcriptions to drive true visibility of performance. The pandemic saw a big uptick of interest in solutions that draw insights and analytics from customer conversations to enhance the productivity and internal cultures of hybrid sales teams. Our platform gives the whole revenue team visibility of performance like never before and helps them to collaborate and coach to drive tangible improvements across the team.” Hillel Zidel, Managing Director, Kennet Partners commented: “We believe that conversational intelligence is a long term growth industry and view Jiminny’s value proposition as unique and potentially transformational. The company is a great example of the kind of founder-led, customer centric, capital efficient business that we love to invest in.” Jiminny currently employs 60+ people split across London, UK and Sofia, Bulgaria.